The extended workforce—comprising contingent workers, contractors, consultants, and service providers— has evolved from a tactical resource to a strategic imperative. At leading organizations, this segment now represents 40-50% of the total...
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Executive Summary
The extended workforce—comprising contingent workers, contractors, consultants, and service providers— has evolved from a tactical resource to a strategic imperative. At leading organizations, this segment now represents 40-50% of the total workforce and commands billions in annual spend. Yet despite this significance, extended workforce programs often operate with suboptimal technology, fragmented processes, and limited executive visibility.
For senior leaders charged with contingent workforce or services procurement programs, this presents both a challenge and an opportunity. While the imperative to optimize these programs grows stronger, securing investment for comprehensive program transformation—including strategic consulting, process redesign, and enabling technologies like Vendor Management Systems (VMS)—requires a compelling business case that resonates with diverse stakeholders across your organization.
This white paper from QuantumWork Advisory provides a detailed roadmap for building that business case, offering structured guidance to articulate the value proposition effectively—whether in a concise elevator pitch or a comprehensive financial analysis. By following our Master Business Case Framework, you'll create a powerful narrative for investment that addresses both immediate operational pain points and long-term strategic advantages.
In the following pages, we'll explore:
Why the extended workforce demands more sophisticated management approaches now
How strategic program transformation and enabling technologies deliver superior outcomes
A step-by-step methodology for building your comprehensive business case
Strategies for communicating effectively with different stakeholders
Real-world examples of successful program transformations
For organizations seeking to elevate their extended workforce management capabilities, the path begins with a compelling case for holistic change. As specialists in extended workforce strategy and implementation, QuantumWork Advisory created this guide to show you how to build it.
